原名「台灣學術線上」
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1
題名:Gender, Patients' Rights and Patients' Satisfaction - Investigation of College Students in Central Taiwan    
性別、病人權利與病人滿意度--中部大學生的調查研究
著者:Shu-Chuan, Wang(汪淑娟) ;Lee, Wang(王理)
出版地區:台灣
出版城市:台中市
學科:人文綜合 ; 醫學綜合
關鍵字:性別 ; 病人權利 ; 病人滿意度 ; 知情權 ; gender ; patients' rights ; patients' satisfaction ; information disclosure
刊名:Formosan journal of medical humanities
卷期:8卷1、2期(2007.7)
頁碼:49-61
語言:英語
摘要: 中文摘要PDF ; 英文摘要PDF

本研究旨在探索性別、病人權利意識和病人滿意度的關係並比較就醫經驗和對病人知情權態度的性別差異,我們隨機抽樣9所中部大專院校中上通識課程的大學生,共有1,218名學生完成這項調查。我們發現男性和女性的就醫經驗有諸多的差異,比起男性,女性比較有知情權的意識,看病時會注意到醫師的姓名、經歷,也比較會主動詢問醫師與病情有關的問題和治療方式。不過,醫師對訊息傳遞的冷漠卻沒有性別上的差異。儘管男性在病人知情權態度上較為消極,但卻對這樣的醫療品質有較多的包容。另就醫經驗和病人滿意度的關係探討中,我們發現對於訊息的掌握愈多,對醫療品質就愈感到滿意,但當中仍然有性別的差異-女性對醫療品質的感受較男性負面,例如69.2%就醫時知道醫師姓名的男性(63.7%的女性)對該次看病感到滿意或非常滿意,而就醫時不知醫師姓名中只有48.8%的男性(女性更低到36.2%)對該次的醫療品質感到滿意或非常滿意。除了知道關於醫師的訊息會影響醫療滿意度,得到關於病情的訊息對病人滿意度的影響更大,例如被醫師告知病情的男性中有72%對該次看病品質感到滿意或非常滿意,未被醫師告知病情的男性中則有26.5%對該次看病品質感到滿意或非常滿意,兩者差異達45%。
Objective. This study explores the relationship of gender, awareness of patients' rights and patients' satisfaction and compares gender differences in care-seeking experience and attitudes towards patients' rights among college students in central Taiwan. The results of this study may be used to improve clinical services and serve as a basis for future studies on the determinants of patients' satisfaction Design. The survey instrument was a self-administered questionnaire employing closed-ended response options and standard demographic self-reported categorical variables. A total of 1218 students from 9 different schools in the Taichung, Taiwan metropolitan area completed the survey. Contingency-table analysis chi-square test was used to analyze the data. Results. Gender differences existed in care-seeking experience. Females were more likely to have information about physicians and less likely to be satisfied with health services than males. On the other hand, male and female patients were equally successful at obtaining information from their physicians about the condition of their health. Both males and females thought the physician should explain his or her diagnosis to the patient. The quality of information the patient received was positively related to the patient's level of satisfaction. In conclusion, whether the physician explained the diagnosis and treatment or not determined the level the patients were satisfied with their medical treatment.


    

本卷期目次
Formosan journal of medical humanities 8卷1、2期 (2007.7)
Partial-Birth Abortion from the Perspective of Malaysian Criminal Law/ Tengku Noor Azira bt Tengku Zainudin
試析王溢嘉《實習醫師手記》以人爲本的醫學人文思考/ 曾絢煜
醫師的人文素養與社會關懷/ 林衡哲
Clinical Ethics in the Developing World: A Case in Point: in Zimbabwe/ Jens Mielke FRCP
Clinical Ethics Consultation - A Checklist Approach from Asian Perspective/ Michael Cheng-Tek Tai
The Psychological Dependency Syndrome in Women of Taiwan - An Exploration of Cinderella Complex/ Ya-Huei, WangHung-Chang, Liao
存在於人之自然本性內的臨終關懷/ 蕭宏恩
Gender, Patients' Rights and Patients' Satisfaction - Investigation of College Students in Central Taiwan/ Shu-Chuan, WangLee, Wang
台灣民主化時期的中醫醫政發展/ 葉永文
醫學院通識教育的另一種可能性:醫學史課程/ 陳恒安
 
   
 
   

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